FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Starplex Pavilion.
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
1818 1st Ave.
Dallas, TX 75210, United States
Starplex Pavilion
The Starplex Pavilion formerly the Superpages.com Center and Gexa Energy Pavilion is one of the premier outdoor amphitheaters in the south to catch the summer concert series. Starplex Pavilion was opened in 1988 under the name Coca-Cola Starplex Amphitheatre. The venue was also known as the Smirnoff Center from 2000 to 2008. The Superpages.com Center box office can seat 7,533 people for any show and has accommodations for another 12,578 on the lawn. Popular Starplex Pavilion tickets have included Coldplay, Rush, Aerosmith, Tom Petty, Dave Matthews Band, Jonas Brothers, and Roger Waters. The Gexa Pavilion is part of the Fair Park complex that is owned and operated by the City of Dallas.

Starplex.Paviliondallas.com is an independently owned and operated company that specializes in the online retail for all secondary market events. All tickets may be above or below face value and can change at anytime. We are not affiliated with any official box office, web site, or supplier. To purchase tickets for all Starplex Pavilion events simply click on the event of interest or call our operators at your convenience.